The Executive Team
Our Risk Managers
Our Salisbury Team Includes:
Krista Towell (Personal Accounts - A-D)
Krista joined CCIA in 2017. She comes to us from Farm Bureau after working as an associate agent. She has her license for property and casualty insurance and has been in the insurance field for 3 years.
Sandy McCombs (Personal Accounts E-J)
Sandy joined CCIA in June, 2004 and has been licensed in Property and Casualty since 1992 and Life and Health since 1993.
Kim Neely (Personal Accounts K-O)
Kim joined our agency in June of 2018 and is a licensed Property and Casualty agent. Kim has worked in the insurance industry since 2006.
Whitney Curry (PL Team Lead P-Z)
Whitney joined CCIA in 2015. She comes to us from National General after working as claims adjuster. She has her license for property and casualty insurance and has been in the insurance field for 11 years.
Debbie Fullam, CIC, AU (Commercial Accounts - A-C)
Debbie joined CCIA in August, 2013. With over 30 years of commercial lines insurance experience, she holds the designation of Certified Insurance Counselor (CIC) and Associate in Underwriting (AU). Debbie is a graduate of Catawba College.
Norell Smith (Commercial Accounts - D-K)
Norell has served in the Commercial Insurance Industry for a little over 19 years. A Previous President of CAIP (Charlotte Association of Insurance Professionals) from 2012-2013 and the President/ Council Director of NCAIP (North Carolina Association of Insurance Professionals) in 2017-2018. Norell serves on the greeting team and the children’s check-in team at church in Charlotte. Norell is married and has a lovely daughter that is a sophomore at a University in Raleigh, NC and loves jazz, Shiraz, coffee and olives.
Stephanie D. Grubb, CBIA (Commercial Accounts - L-R)
Stephanie joined CCIA in August 2012 and has had her property and casualty license since 2005. She has worked in both personal lines and commercial lines departments within our agency. Stephanie received a Bachelor’s degree from Catawba College in 2018 focusing in Business Administration and Marketing. In Stephanie’s spare time she enjoys watching her son play baseball, visiting family and enjoying time with her lab, Molly.
Jennifer Newman CISR, CBIA (CL Lead - Accounts - S-Z)
Jennifer has been a licensed Property and Casualty agent since 1999 and has been with CCIA since 2006 specializing in business insurance. Prior to joining us she gained experience in the trucking and transportation insurance industry at an agency in Houston. Jennifer works with the agents to provide programs for our clients that suit their specific insurance needs and strives to provide excellent customer service.
Ginny Earnhardt, Commercial Account Manager Assistant
Ginny joined CCIA in January of 2019 and is in the process of obtaining her property & casualty license. She is a lifelong resident of Salisbury and graduated from Catawba College in 2016 with a Bachelor’s degree in Business Administration. Ginny is looking forward to learning all aspects of the insurance industry to better serve CCIA’s customers.
Wendy Harris, Office Manager
Wendy began with Central Carolina in January of 2018. She served for 16 years as the Church Financial Administrator for First Presbyterian Church in downtown Salisbury. She has recently received her Property and Casualty License and is learning all aspects of the industry in order to serve in the role of Office Manager.
Joanne Brown, CPIS, CPSR - Head Office Manager
Joanne celebrated her 48th year with CCIA in 2018. She has serviced both personal and commercial lines accounts and been involved in system administration and bookkeepting along the way. Currently she is serving in the capacity of Office Manager.
Linda Fairley, CPIW - Receptionist
Linda has been in the Insurance Industry for 45 years and with Central Carolina since 1987. She retired from scouting –no more sleeping on the ground!!! She enjoys good literature, old movies from the 30’s and 40’s –they have an actual story to tell, and going to Antique stores looking for treasures.
Danette Walker - Bookkeeper
Danette has been with CCIA since 1997 as our Bookkeeper and System Administrator. She has worked in banking and customer service before joining the CCIA team. She is a very active member of her church and earned her Doctor of Theology in March, 2016
Sandra Wood - Claims Customer Service
Sandra started with CCIA in late 2015 and handles the claims for our Salisbury clients..
Our Mooresville Team Includes:
Annette Beck (Personal Accounts A-G)
Annette joined CCIA in 2003, she has been a licensed property and casualty insurance agent since 1997. Previously she worked on the underwriters’ side of the insurance industry as a rating specialist for sixteen years. Annette was born in NC, grew up in Florida but also lived in Oklahoma before moving back to NC in 1981.
Christine Yaden - (Personal Accounts H-N)
Chris joined CIAA in 2018. She comes to us with over 20 years of experience in the insurance industry. She has been licensed in Property and Casualty Insurance since 1998. Chris holds the designation of Certified Insurance Service Representative Elite. Chris is excited to meet new people and encourages you to stop by our Mooresville office.
Kelly Andrade (Personal Accounts O-Z)
Kelly has been with CCIA since February, 2015 and has her Property and Casualty license
Lorraine Gafnea (Commercial Accounts A-K)
Lorraine has been with the agency since June, 2013 and in the insurance industry for more than 25 years. Before joining CCIA she worked for a wholesale brokerage, a captive agency, and a carrier.
Amanada Johnson, CISR (Commercial Accounts L-Z)
Amanda has been a licensed Property and Casualty agent since 2004 and joined CCIA in 2008. She successfully completed the necessary courses to obtain the Certified Insurance Service Representative (CISR) designation in 2014, providing her with expanded coverage knowledge to better assist our agency clients. She enjoys being outdoors, especially on the beach but will settle for spending time with her family on their small “farm”.
Kristina Christy - Claims Customer Service
Kristina is the Claims Customer Service Manager and the Receptionist for our Mooresville office. She is a licensed Property & Casualty agent and has been with CCIA since 2005 handling claims, assisting clients and supporting our account managers.